This story is from last year. I found it when I Googled Blue Cross/Blue Shield tonight looking to download an Outpatient Treatment Report form for a patient. Given the problems I've had recently had getting treatment re-authorized, I also downloaded a 50-page explanation of what Blue Cross/Blue Shield considers "medically necessary". You can read that for yourself here. I found it enlightening.
Because I am on their panel and neither wish to be tossed off it nor to have clients convicted by association, I'm not going to say anything more.
You can read the article for yourself as well:
Blue Cross Blue Shield Of Georgia Is Skimping On Mental Health Care, Says Georgia Psychological Association